Customer Service Roles
Hotel Reservation Specialists
These professionals manage bookings and customer inquiries for hotels and travel companies. The average salary ranges from $31,591 to $34,690, with higher earnings potential in locations like Hawaii. Key responsibilities include:
- Processing reservations and modifications
- Collecting payments
- Communicating with various departments
- Maintaining customer information.
- Hilton Hotels & Resorts
- Offers remote reservation specialist roles to manage bookings and customer inquiries 1.
- Marriott International
- Hires remote agents to handle hotel reservations and customer service for its global properties 1.
- Sutherland
- Provides remote roles for airline and hotel reservation specialists, including customer support and booking management.
Customer Service Representatives
CSRs serve as the front-line support for organizations, with salaries averaging $36,920 per year. Their duties include:
- Responding to customer inquiries
- Processing orders
- Managing customer accounts
- Resolving complaints
- TTEC
- Specializes in customer service and technical support roles. Offers remote positions globally in over 50 languages 1.
- Concentrix
- Provides customer engagement solutions and hires remote customer service representatives. Offers paid training and competitive wages 1.
- Kelly Services
- Connects job seekers with customer service roles across various industries. Offers part-time and full-time remote opportunities 1.
- Amazon
- Hires remote customer service agents to handle inquiries and resolve issues for its vast customer base 1.
- Apple
- Offers “At Home Advisor” roles for remote customer service, focusing on providing product support and advice
Content Management Positions
Content Moderators
These professionals ensure online content meets community guidelines. Salaries vary by region:
- North America: $30,000-$43,000
- United Kingdom: £21,000-£29,000
- Germany: €24,000-€60,000
Social Media Managers
These professionals manage companies’ social media presence, earning between $48,405 and $105,000 annually. Core responsibilities include:
- Creating content strategies
- Managing social media accounts
- Monitoring metrics
- Engaging with audiences
- FlexJobs
- Lists remote content moderator jobs for platforms requiring moderation of user-generated content 3.
- Working Nomads
- Features fully remote content moderator roles for digital platforms and social media companies 13.
- Remotely.jobs
- Offers remote content moderation positions for social media, gaming, and e-commerce platforms
Educational Roles
Online Tutors
Virtual tutors assist students through online platforms, focusing on specific subjects or test preparation. Requirements include:
- Subject matter expertise
- Teaching experience
- Strong communication skills
- Technology proficiency
ESL Teachers
English language instructors earn an average of $55,030 annually. Key qualifications include:
- ESL/TESOL certification
- Bachelor’s degree
- Strong communication skills
- Cultural awareness
- Amplify Education
- Offers remote tutoring roles, focusing on K-12 education and personalized learning 5.
- Kaplan
- Hires online tutors for test preparation and academic subjects, including LSAT and SAT 5.
- Rosetta Stone
- Provides remote ESL teaching roles for language learning platforms
Technical and Financial Positions
Virtual Bookkeepers
Remote bookkeepers manage financial records and transactions, with duties including:
- Recording daily transactions
- Managing accounts receivable/payable
- Reconciling statements
- Preparing financial reports
Medical Coders
These professionals transform healthcare diagnoses into universal codes, earning between $70,000 and $162,000 annually. Requirements include:
- Medical coding certification
- Understanding of medical terminology
- Attention to detail
- Knowledge of coding systems
- Intuit
- Hires virtual bookkeepers for managing financial records and transactions remotely 1.
- UnitedHealth Group
- Offers remote medical coding positions for healthcare professionals
Specialized Services
Transcriptionists
These professionals convert audio to written documents, requiring:
- Excellent typing speed
- Strong listening skills
- Attention to detail
- Knowledge of transcription software
Virtual Recruiters
Remote recruiters earn between $60,000 and $90,000 annually. Core responsibilities include:
- Sourcing candidates
- Conducting interviews
- Managing hiring processes
- Coordinating with hiring managers
Search Engine Evaluators
These professionals assess search results for relevance and quality. Key skills include:
- Data entry proficiency
- Analytical abilities
- Understanding of search engines
- Research capabilities
Virtual Event Planners
These professionals organize and execute online events, requiring:
- Project management skills
- Technical proficiency
- Budget management abilities
- Strong communication skills
- Rev.com
- Provides remote transcriptionist roles for converting audio to written documents
- ModSquad
- Hires virtual recruiters and customer support agents for managing hiring processes and candidate sourcing 16.
- Appen
- Offers remote search engine evaluator roles for assessing search result quality
- Cvent
- Provides remote event planner roles for organizing and executing virtual events
These positions are relatively easy to find these days… Included some examples as well as you can check out: https://www.arise.com or https://liveops.com – I have personally worked with both of these companies as a contractor. I will post more detail about these as well as others in the near future.
‘Boring’ but stable Remote Jobs
A variety of stable remote jobs that are in demand and offer good pay. Many of these jobs are considered “boring” but are essential for companies and are therefore less likely to be impacted by layoffs. Here is a list of these roles along with details about their responsibilities, skills needed, pay, and why they are considered stable:
- Trust and safety agent: This role involves protecting users on social media platforms by reviewing content, enforcing community guidelines, and identifying potential threats. It requires basic customer service experience, the ability to follow guidelines, knowledge of social media and e-commerce, strong attention to detail, basic computer skills, and good judgment. The salary can range from $61,000 to $169,000 per year, and many companies do not require a college degree. Companies like Meta, TikTok, and Google are hiring for this role. This job is stable because it is essential for maintaining the safety of social media platforms.
- Quality control analyst for digital content: This job involves testing software applications, finding and documenting bugs, automating testing processes, ensuring user interfaces work properly, and validating API functionality. While the starting salary range is $53,000 to $84,000 per year, some positions can pay up to $240,000 with experience. Skills needed include a basic understanding of software testing, attention to detail, problem-solving skills, and communication abilities; knowing basic coding can give a candidate a significant advantage. This role is considered stable because it is essential for tech companies, cannot be easily automated, has a clear career progression path, and has low stress compared to development roles.
- Legal proofreader: This role involves reviewing legal documents for errors. It requires a sharp eye for detail, an understanding of legal terminology, knowledge of style guides, and a methodical approach to review, and basic understanding of patent law. The salary range is $46,000 to $72,000 per year. The job is stable because companies always need patents, AI cannot reliably proofread legal documents, remote work is common, and economic downturns do not affect patent filings.
- Data manager: This role is like being a “librarian for numbers” and involves organizing and managing data. It requires patience, the ability to stare at spreadsheets, basic database knowledge, and a love for organizing. The salary range is $59,000 to $96,000 a year. The job is stable because every company needs data management, and it’s a repetitive task that many people would find boring.
- Benefits coordinator: This role involves answering questions about healthcare plans, explaining retirement benefits, and managing vacation tracking. The position requires good listening skills, detailed note-taking, the ability to master Google search and Excel basics, and the patience of a kindergarten teacher. The salary range is $51,000 to $73,000 a year. This job is stable because companies always need benefits administration, it cannot be automated, and it is recession-proof.
- Talent acquisition coordinator: This role involves juggling interviews, managing candidate communications, and handling recruitment paperwork. It requires organization, calendar management, and patience. The salary range is $51,000 to $72,000 a year, but some make significantly more. This role is stable because people always quit and enter jobs, and companies always need new people.
- Document reviewer: This role involves reviewing legal or medical documents for accuracy, identifying compliance issues, and maintaining quality control standards. It requires a strong attention to detail, basic industry knowledge, the ability to focus for long periods, good written communication skills, and an understanding of compliance standards. The salary range is $51,000 to $79,000 a year, and many companies offer overtime. This job is stable because automation cannot replace judgment, regulatory requirements are increasing, and every industry needs documentation review.
- Policy writer: This role involves turning complex regulations into plain English and creating company handbooks. It requires clear writing ability, a basic understanding of the industry, and common sense. The salary range is $50,000 to $84,000 a year. The job is stable because companies always need policies, it cannot be effectively automated, and remote work is standard.
- Product description writer: This role involves writing descriptions for products, making them sound appealing. It requires creativity, a basic understanding of SEO, and the ability to state the obvious elegantly. The salary range is $51,000 to $94,000 a year. This job is stable because e-commerce keeps growing, products always need descriptions, and it cannot be effectively automated.
- Data tagger: This role involves labeling images, videos, or texts for AI training. It requires an obsessive attention to detail, logical thinking patterns, natural perfectionism, and the ability to focus for long periods. The pay can be up to $30 an hour, and some can earn up to $110,000 a year. This job is stable because AI needs human-tagged data to learn, and it cannot be automated.
These jobs are all considered stable because they solve real problems for businesses, have low layoff rates, and cannot be easily replaced by automation. They also often offer remote work opportunities and require skills that can be learned without a college degree.